Job description:
1. Collect market information and develop new customers, provide express service;
2. Maintain current customers, update service satisfaction and further requirements of current customers, strengthen communication, keep maintenance of customers in all sides, and achieve kinds of sales targets;
3. Cooperate with customer service section and finance section, assist in dealing with complaints and arrearage, try best in reducing negative influence.
Skills/Qualifications
1. Excellent communication and negotiation skills;
2. Excellent written and spoken English;
3. Be skilful in MS-Office (Word, Excel, PowerPoint, etc.);
4. At least 2 years relevant experience;
5. Relevant industry experience is preferred.
职责描述:
1.收集市场信息,开发新客户,为其提供快递服务;
2.维护和发展现有客户,不断了解现有客户的服务情况及进一步需求,加强沟通,对客户进行全方位的维护,完成各项销售指标;
3.同客户服务部和财务部充分合作,协助处理投诉及拖欠帐款,尽可能减少因此带来的负面影响。
技能要求:
1.良好的沟通和谈判技能;
2.良好的英语书面及口头表达能力;
3.熟练的MS-Office技能(Word, Excel, PowerPoint, etc.);
4.二年以上相关工作经验;
5.有相关行业工作背景优先。